Keep in mind the domain\username in the following format: Go back to the Citrix Receiver, try clicking on any of the company icons. Locate the entry for Citrix XenApp and delete any stored information Open Utilities and choose Keychain Access This can happen with the Sierra MacOS and later versions of the Citrix Receiver, (12.7 or higher)įirst, right-click the minimized Receiver icon, choose preferences, and Delete Passwords.Ĭlicking Log Off will not change the signed in username In some situations the Citrix Receiver will not delete saved credentials, resulting in the inability to logout and sign in with an alternate account.
Troubleshooting stuck Citrix usernames with Mac Keychain
